Senior Residential Support Worker

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Job Type Permanent
Offered Salary 34,500-38,000 Per Year
Job Location Stevenage, UK
Job Category Childrens Services
Important Information:
No sponsorship. Drivers essential.
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We’re looking for a dedicated Senior Support Worker to join our growing company and make a real difference in the lives of young people with Emotional and Behavioural Difficulties. This is more than just a job, it’s a chance to play a vital role in helping young people grow, heal, and thrive in an environment where every day brings new challenges and rewards.

As a Senior Support Worker, you’ll bring resilience, patience, and compassion to the role. You’ll be someone who can navigate difficult moments, rebuild trust, and form positive, lasting relationships. Most importantly, you’ll share our unwavering belief in never giving up on young people, always offering encouragement, stability, and hope, even when the journey is tough.

If you’re committed, empathetic, and ready to lead by example, we’d love to hear from you.

Senior Support Worker Benefits

  • Highly competitive salary.
  • Full induction and introductory programme
  • Fully funded training and qualifications.
  • Enhanced pay scales that recognise both qualifications and experience.
  • Enhanced company maternity & paternity pay
  • Free meals.
  • A great employee Benefits programme
  • Life assurance.
  • 28 days of annual leave.

Senior Support Worker Role

  • To undertake a lead role in ensuring the care and welfare of each child in placement.
  • Coordinate and attend meetings with schools, social workers, and the local authority.
  • Help oversee a team of support workers, providing guidance and training in various therapeutic techniques and protocols.
  • Write reports for LAC, Placement reviews and Care plans.
  • To raise any concerns with the Registered Manager as appropriate.
  • Dealing with challenging behaviour (verbally abusive, possibly threatening behaviour)
  • Positive role modelling at all times and maintaining a consistent approach.
  • Collaborate with multidisciplinary healthcare teams to develop comprehensive care plans.
  • Administer and document medication.
  • Conduct and create risk assessments to safeguard children and young people.
  • Build rapport with vulnerable children aged 8 to 17 years old and their families on supervised contact.
  • Positive behaviour support and physical intervention.
  • Conduct Keywork sessions.
  • Liaise between social workers, families, and healthcare professionals.
  • To safeguard and promote the welfare of young people.

The successful candidate will:

  • Be passionate about making a positive difference in the lives of young people.
  • Have an understanding of trauma and the resilience to respond effectively to challenging behaviour.
  • Demonstrate excellent communication and interpersonal skills, with the ability to provide advice and specialist guidance to children, young people, and their families following training.
  • Be proactive and able to use their own initiative to resolve problems and make sound decisions.
  • Act as a positive role model, promoting healthy relationships and positive outcomes for young people.
  • Be able to work effectively under pressure, managing competing priorities in a fast-paced environment.
  • Work collaboratively as part of a supportive team to meet the needs of young people.
  • Be flexible and committed to working a 7-day shift rota, including sleep-in shifts.
  • Be available to undertake approximately 4–8 sleep-in shifts per month.

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