HOW TO ACE YOUR FIRST SHIFT AT A CHILDREN'S HOME

Starting your first shift at a children’s home can feel both exciting and nerve-wracking. You’re stepping into an environment where trust, patience, and empathy are key, yet it can also be tense and emotionally charged. Making a great first impression is crucial for building positive relationships with both the young people and your colleagues.

Peters Dean Care have supported thousands of people to prepare for their first shifts at children's homes. Here are some of our top tips to help you start off on the right foot:

1. Be on Time and Prepared

Punctuality is key in any job, but especially in a children’s home where routine and stability are vital. Allow plenty of time for travel and parking, and aim to arrive at least 10 minutes early. This gives you a chance to settle in and ensures the staff going off shift aren't worrying about a no-show! Most children’s homes have a dress code that prioritizes comfort and practicality, so don't wear anything too formal—opt for something casual but professional, such as jeans and a polo shirt. Take some time beforehand to learn about the service and the young people you’ll be working with and make sure you take ID.

2. Be Positive and Approachable

Children in care may have experienced difficult circumstances and can take time to trust new people. Greet everyone with a smile and introduce yourself in a friendly, relaxed manner. Avoid overwhelming the young people with too many questions—let relationships build naturally. Start by engaging with them in activities they enjoy, whether it’s playing games, watching a show, or simply chatting about their interests. Being present, approachable, and consistent will help foster trust. Avoid being overly authoritative—focus instead on being a supportive and positive presence—and make sure your mobile phone is in your pocket not your hand!

3. Listen and Observe the Dynamics

While you may feel eager to jump in and help right away, it’s just as important to listen and observe. Pay close attention to the routines, how the staff interact with the children, and how care is provided. Each children’s home has its own unique culture, and understanding it will help you integrate smoothly. Remember, your role is to support the staff team as well as the young people, so learning how they operate is essential.

4. Take the Initiative to Help

A proactive "how can I help?" approach will make a great impression on your colleagues. Look for ways to assist, whether that means helping with mealtimes, tidying up, or engaging with the young people. The experienced staff will appreciate your enthusiasm, and taking initiative will help you build strong working relationships from the start.

5. Follow the House Rules and Boundaries

Each children’s home has specific guidelines to create a safe and structured environment. Make sure you understand and follow the rules since young people will often test your understanding of them! Avoid making promises you can’t keep, as consistency is essential for building trust. If you’re unsure about something, ask a senior staff member for guidance.

6. Communicate Effectively with Your Team

You’re not in this alone—your colleagues are there to support you. Ask questions if you’re unsure about anything, and don’t be afraid to seek advice. Effective communication ensures the children receive the best care possible and helps the team function smoothly.

7. Stay Calm and Patient

Working in a children’s home can be emotionally challenging at times, especially when the young people and your new colleagues are unknown to you. Some young people may test boundaries or struggle with expressing their emotions. Stay patient, calm, and professional, even in difficult moments. If you ever feel overwhelmed, take a moment to breathe and seek support from a senior staff member.

8. Be Willing to Learn

Every shift is a chance to learn and grow. Whether it’s understanding trauma-informed care, behaviour management techniques, or simply getting to know the children better, remain open-minded and adaptable.

9. Reflect on Your First Shift

At the end of the day, take some time to reflect on your experiences. What went well? What challenges did you face? How can you improve for your next shift? Seeking feedback from colleagues can also help you develop in your role.

Final Thoughts

Your first shift at a new children's home is a fantastic opportunity to begin a journey of making new positive relationships with staff and young people. By being kind, professional, and proactive, you’ll make a lasting positive impression on both the young people and your team. Over time, you’ll build relationships that can truly make a difference in the lives of the children in your care.

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Are you preparing for a new role in a children’s home or interested in working in the sector? Feel free to contact Peters Dean Care to help support you along the way.

✍ enquiries@petersdean.co.uk

📞 UK Head Office - 01903 953400