Senior Service Manager - Children's Home

​We’re seeking resilient individuals who can meet daily challenges head-on and help rebuild trust with young people who may have experienced significant trauma. If you’re committed to never giving up and continuously offering encouragement and support, we want to hear from you.

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Senior Support Worker Role:

• Take a lead role in ensuring the care and wellbeing of each young person in your care.

• Attend and coordinate meetings with schools, social workers, and local authorities.

• Provide guidance and mentoring to support workers, including training in therapeutic approaches.

• Contribute to the creation of reports (LAC, Placement Reviews, and Care Plans).

• Raise safeguarding concerns promptly with the Registered Manager.

• Manage and de-escalate challenging behaviour in a calm and professional manner.

• Be a consistent and positive role model at all times.

• Collaborate with multi-disciplinary teams to develop effective care strategies.

• Administer and document medication in line with policies.

• Conduct thorough risk assessments to ensure safety and wellbeing.

• Build meaningful relationships with vulnerable young people aged 8–17 and support supervised family contact.

• Deliver Keywork sessions and support positive behavioural change.

• Liaise effectively with families, social workers, and healthcare professionals.

• Always safeguard and promote the welfare of our young people.

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About You:

• Passionate about improving the lives of vulnerable children and young people.

• Experienced in handling challenging behaviour with empathy and resilience.

• Strong communication and interpersonal skills – able to offer guidance and support (training provided).

• Confident in using your initiative and solving problems.

• A reliable team player and a consistent role model for the young people.

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Why apply?

• Highly competitive salary

• £5,000 relocation bonus

• Up to £18,000 in annual performance bonuses

• Additional days leave

• Long service awards

• Recognition awards

• Opportunities for Level 7 and therapeutic training

• Medical Scheme

• Life assurance

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Essential Criteria:

• 5+ years’ experience in residential childcare.

• 2+ years’ experience supervising and managing staff.

• NVQ Level 3 in Children and Young People’s Workforce.

• Level 5 Diploma in Leadership and Management for Residential Childcare (England).

• Proven track record of “Good” or “Outstanding” Ofsted inspections.

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Ready to make a real impact?
Send us your CV today

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Licence/Certification:

• Driving Licence (required)

• Right to work without restrictions (required)

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